Welcome to Mr. Cool HVAC, we’re proud of our years of service to the City of Austin and look forward to helping you with your air conditioning and heating needs. We’re pleased to serve both residential and commercial customers; each of our experts are prepared to help you with the sales, service, and installation of the comfort system that is ideal for your home or business. We believe that offering quality, prompt service and solving the customer’s air conditioning problem is the only way to run a service business. We are a state licensed Air Conditioning Contractor and our factory-trained technicians provide the expertise your comfort depends on.
At Mr. Cool HVAC, we repair all makes and models. When it comes to your family you want dependable air conditioning and heating systems that provide you with value as well as comfort. Thanks to Mr. Cool HVAC, you can expect value and comfort. Your total comfort and continued satisfaction are our highest priorities.
*** IMPORTANT UPDATE ***
For current customers the most efficient way to reach us is with a phone call. Also at this time we cannot take new clients due to a full workload. Thank you for your time and assistance with this matter.
The Mr. Cool HVAC Team
American Home Shield - Consumer Complaints & Reviews
It seems like a good idea -- prepaid home maintenance, basically a service contract or extended warranty on your house.
The AHS booklet states, "Commitment to your total satisfaction"..."That's why we back every job we do with the unique money-back guarantee shown on the back of your home warranty"..."AHS guarantees that all approved covered service repairs will be completed to your satisfaction. If for any reason you are not satisfied with that service received, we will work with you until you are satisfied or we will refund the trade service fee."
Unfortunately, consumers tell us it often doesn't work out that way, as David Wood reports in his report. The complaints to the right break it all down into neat little categories...whereas those below sort of sum it up...
